Clik here to view.
Infographic: The Key to World-Class Customer Service
Recent studies show that customers across all industries are increasingly frustrated with the level of service they receive. In fact, 84% of consumers began doing business with a competitor following a...
View ArticleClik here to view.
6 Tips from Potbelly’s CEO on How to Grow a Successful Business
As a Chicago company, we were excited for the chance to hear another Chicago company’s insights on building for success. We joined Potbelly CEO, Aylwin Lewis, at Executives’ Club of Chicago this...
View ArticleClik here to view.
Ifbyphone’s New Winter 2014 Release Provides Call Analytics and Automation...
Today Ifbyphone announced the availability of the Winter 2014 Release of our Voice360™ solution. The release includes exciting new functionality that enables marketing, sales, and support teams to...
View ArticleClik here to view.
BYOD: A Building Block of the New Mobile Office
Here’s a number for you: 70% of mobile professionals will conduct their work on personal devices by 2017. BYOD, or bring your own device, can be defined as the practice of requiring the employees of an...
View ArticleClik here to view.
Guest Blog: The Key to Improving Relationships with Customers Is Listening
The following guest post was authored by Melissa Ridgley, Marketing Coordinator at Survey Analytics. Survey Analytics is an enterprise research platform that gives companies the ability to listen,...
View ArticleClik here to view.
What the Grinch Can Teach You about Running a Business
It’s that time of year when the holiday classics are on every channel. Movies like It’s A Wonderful Life are filled with inspiration for how to improve your relationships with your family…and with...
View ArticleClik here to view.
Four Key Questions to Address in Strategizing for 2015 Search Marketing
It’s the time of year when we B2B marketers spend our days diligently planning, strategizing, and budgeting for the New Year. These exercises can be time consuming and, in some ways, tedious; but they...
View ArticleClik here to view.
Why You Should Be Interested In Multi-Location Call Tracking
Your website is important. Maybe that’s an obvious statement, but it’s true nonetheless. This next one might not be quite as obvious yet: your mobile website is even more important. We know smartphone...
View ArticleClik here to view.
Ifbyphone’s Top 14 Blogs of 2014
Like any good team, every year (and every month, and every week…) we analyze our content to see what is performing best so we can give our audience more of what they want. As we begin to plan our...
View ArticleClik here to view.
5 Tips for How Sales Organizations Can Benefit from VBMA…from a Sales Manager
It’s a unique experience as a sales person to actually use the product you sell, but as a sales manager at Ifbyphone, that’s exactly what I do every single day. With the help of our technology, I’ve...
View ArticleClik here to view.
How Businesses Can Benefit From Virtual Events
Wondering if you should allocate marketing dollars in 2015 for virtual trade shows? Trade shows are an effective way of getting your brand out there and have become a necessary part of doing business....
View ArticleClik here to view.
4 Tips to Make the Most of Your Bid Management Tool
PPC is already a complicated area for many marketers, especially when advertising on multiple search engines and attempting to keep up with the dynamically shifting landscape of digital marketing. Many...
View ArticleClik here to view.
15 Business Stats for Starting 2015 Off Strong
It’s officially 2015, and while you may still be getting back into the swing of things at the office after the holidays, soon it will be time to put the pedal to the metal and get in gear for the New...
View ArticleClik here to view.
5 Tips for Creating a Killer Call-to-Action
Marketers spend a lot of time focusing on creating awesome content—as they should. After all, statistics show that content remains an integral part to successful marketing campaigns. The same goes for...
View ArticleClik here to view.
Why You Need Paid Search Conversion Tracking for Online and Offline Sources
In 2014 alone, marketers spent 26% more on paid search than in 2013 (Target Marketing). What’s more, a recent study conducted by StrongView found that nearly 40% of marketers surveyed would have an...
View ArticleClik here to view.
5 Best Practices for Infusing Your Business with a Mobile-First Mentality
Your business thrives off people searching and finding your business online. You know it, we know it, and our customers know it because they’re the ones perpetuating this behavior in an increasingly...
View ArticleClik here to view.
3 Stats You Need to Know to Provide Stellar Customer Service
Recently we created an infographic that illustrated the increasing frustration of customers across all industries with the level of customer service they receive. We’ll include the infographic below,...
View ArticleClik here to view.
Feature Friday: User Model
Feature Friday is a bi-weekly blog featuring a new video brought to you by our Customer Success Team (CST). CST focuses on tutorials and feature enhancements that help our customers gain a clear...
View ArticleClik here to view.
5 Ways to Reboot Your Content Strategy in 2015
2015 is a new year, which means content marketers have the opportunity to start fresh with their content strategies. In fact, 50% of marketers say they have a content strategy but it is not documented,...
View ArticleClik here to view.
Automatically Capture Data on Every Inbound and Outbound Call in Your CRM...
Automation has taken many steps towards reducing the overwhelming amount of data that is usually entered into a CRM system. Marketing automation platforms like Act-On and HubSpot are great at capturing...
View Article
